If your platform and connected accounts use customers (for example, a platform for subscription services), you can’t change customer email settings on Standard accounts-you manage the email settings for each connected account individually.What are the different types of invoices? For Express and Custom accounts, the platform configures the settings for the connected account through the connected account’s branding settings. You can configure email settings for both your platform and Standard accounts in the Dashboard. Platform accounts that create charges on Standard accounts can still send a receipt for the connected account by passing receipt_email when making a charge request. Stripe sends a receipt to the email address that’s specified for receipt_email in the PaymentIntent object depending on your account email settings.įor destination charges and separate charges and transfers, the platform account’s email settings, branding, and public business information control the receipts.įor direct charges, the connected account’s email settings, branding, and public business information control the receipts. To automatically send receipts, set the customer’s email and enable email customers for successful payments in your email receipt settings.Īfter payment, the Hosted Invoice Page includes a link to a receipt that a customer can download for their own records. Receipts for subscription and invoice payments are itemized to include line items, discounts, and taxes. Stripe creates receipts when a customer pays an invoice, or makes any subscription payment. You can also use the Dashboard to manually send a copy of the refund receipt.Īs with payment receipts, you must enable Email customers for refunds in your email receipt settings to make sure refund receipts are automatically sent to your customer. When a payment is refunded, Stripe automatically sends a receipt to the same email address provided in the original charge. To see how a receipt looks when it’s sent, click Send test email… to send yourself a test receipt. Preview your changes in real-time within the Dashboard. Updates to the PaymentIntent alone at this point won’t be reflected on the receipt. To update receipt data such as the description value after the Charge is generated, you must update the Charge. Receipts pull data from the Charge object that’s auto-generated upon PaymentIntent confirmation. Whether this is the recurring charge or if it qualifies as buying additional credits that are separate or above and beyond the recurring subscription.Description of goods or service provided.Use the description parameter to display other custom text on your receipts, for example: Stripe receipts help you comply by filling in all the fields that we know. Stripe uses your logo’s colors to automatically set the header color for your receipts, but you can provide an alternate a hexadecimal (hex) number to override Stripe’s selection. Opt-out of including your support phone number on receipts (and other customer facing documents like the invoice email, invoice PDF, and hosted invoice page) in your account details.Specify public information to include, such as your phone number or website address, in your account details.JPG, PNG, and GIF file types are supported.The optimum logo is a square image larger than 128 x 128 pixels.Maximum file size permitted for a custom logo image is 512KB.Upload a custom logo in the branding settings.Specify which language to use for receipts in your email receipt settings.You can customize the look and behavior of your receipts in several ways: The payment’s page displays a history of the last 10 receipts. You can provide a different email address to resend an email receipt, or a comma-separated list of addresses to send it to multiple recipients. You can send receipts in the Dashboard using the receipt history section of a payment’s page, or the payments section of a customer’s page. Manually send receipts from the Dashboard You can also view the invoice in the Dashboard or access it programmatically by listening to the invoice.paid webhook event. The email sent to customers includes links to download the invoice PDF or receipt.
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